Our size charts reflect the standard international conversions.
(The sizes are indicative and may differ between articles)
Women size table
Men size table
Junior size table
Accessories size table
The sizes of the belts refer to the length in cm measured from the third hole to the buckle.
WHERE DO WE SHIP?
All sales and shipments available on the "ITALIAN" language website (www.aeronauticamilitareofficialstore.it) can only be carried out within the Italian territory.
For shipments to the rest of Europe, it is necessary to visit www.aeronauticamilitareofficialstore.it and choose between "ENGLISH" / "FRANCAIS" / "DEUTSCH" / "ESPANOL" by selecting the desired language from the menu on the upper left side of the page.
Delivery times depend on the goods' geographical destination.
Shipments to Italy normally take 4 business days
We use UPS for Italian deliveries.
Shipping costs can be calculated through the dedicated form you will find on the payment page.
Shipping is free for orders exceeding 299.00 EUR.
Tracking your delivery with UPS
You can track the delivery of your order by entering the Search/Tracking Number provided by aeronauticamilitareofficialstore on the www.ups.com website.
You will find your order's Tracking Number both in your personal area and in the shipping confirmation e-mail.
Users registered on AERONAUTICAMILITAREOFFICIALSTORE.IT can also check the status of their order by accessing their website Personal Area.
UPS delivers from Monday to Friday during office hours and cannot schedule appointments.
The courier will try to deliver the package for three consecutive business days: you will find UPS's contact number on the notification the delivery person will leave for you at every attempt.
Undelivered orders will be returned to our warehouse.
Returns and exchanges
You can return any product purchased on aeronauticamilitareofficialstore.it within 14 working days from the delivery date. Procedure:
Make sure that the products are in the same condition in which you received them, with all tags attached and intact.
2. If you are a registered user, enter your personal area in the Profile section at the top right of the homepage by logging in with your email and password. Once logged in, by clicking on Orders you can view the entire history of purchases made. Select View order details of the order you want to return and Request a return to begin the process If you are not a registered user, use the form that you will find in the Return Request section at the bottom of the site pages.
Enter the order code you wish to return or the tracking number of the order that was communicated to you by e-mail. Follow the instructions step by step and fill in the fields that will be requested. Remember to specify with a comment if you intend to receive a refund or a replacement of the returned items. In this second case, also indicate the code, size and color of the garment you would like to receive in exchange.
Prepare the package and attach the UPS label that you will receive by e-mail to the aeronauticamilitareofficialstore box (or to an equally resistant box of the same size) in order to cover the information of the first shipment.
Thanks to our return service, you will be sure to receive a refund in case of theft or loss that may occur upon delivery to our Thiene (VI) warehouse.
Book the pick-up by contacting UPS, on the phone or online, within 14 business days from the delivery date.
Return shipping is free of charge only if you use our UPS courier.
You can choose a different courier if you prefer. In this case, you will have to pay for the return and any theft or loss that might occur.
We remind you that:
We can only refund properly returned products. Should the returned goods not meet the requirements listed, aeronauticamilitareofficialstore.it will not be able to issue a refund and will send the package back to you.
You can only send the goods to be returned from the country in which you have placed the order.
You can always check the return status by using the UPS code you will find on your copy of the label by accessing the website www.ups.co
Do not remove the tag from the garment if you wish to return it. Products returned without a tag will not be refunded.
Terms and conditions